The repeat prescription service is for ordering your regular prescriptions only and not all prescriptions will be able to be requested this way. If you have any doubt, please call reception 04 381 6161 and ask for one our nurses to return your call.
The renewal of a regular prescription involves the doctor reviewing your medical records to consider if a renewal without a consultation is appropriate. It is not a substitute for a face-to-face consultation. You and your doctor will have agreed on the minimum interval between consultations for review of your regular medication. Typical intervals are three, six or twelve monthly. Age, complexity and number of health problems and numbers of medications taken all contribute to this decision.
For an urgent same-day prescription during our opening hours please call 04 381 6161 to speak with a receptionist. Same-day prescriptions are not available via our website or the ManageMyHealth website.
It's really easy to order your repeat prescription through one of four ways:
For regular medications, telephone our repeat prescription line on 04 381 6163.
Listen carefully to the instructions given and then leave a message when requested. Remember to speak slowly and clearly. You will be asked to provide the following information:
Following working day collection: $20.00
(Community Services Card holders collect from Reception: $15.00)
Urgent same-day collection: $30.00
Your prescription may be collected from our reception desk after 3.00pm one working day after your request is made.
For an urgent same-day prescription (during our opening hours) please call 04 381 6161 and a receptionist will assist you.
Following working day fax: $25.00
Urgent same-day fax: $35.00
A prescription can be faxed to a pharmacy for you. Please tell us which pharmacy you would like your prescription faxed to. The prescription will usually be ready at the pharmacy after 3.00pm the following working day.
Please note: some Pharmacies may charge extra for preparing a faxed prescription. We recommend that you contact your Pharmacy directly to find out what this cost may be.
Please note: urgent same-day prescriptions are not available via this online order form - please call 04 381 6161.